Gig workers banned from Uber and Instacart are using ChatGPT to write evidence summaries and appeals, Business Insider reports

Business Insider reports that gig workers removed from apps such as Uber and Instacart are turning to chatbots to fight their deactivations. One Instacart shopper says he used ChatGPT to write evidence reports against the company's claim that he took the wrong route and to estimate his lost wages. A labour professor says AI helps people who cannot afford a lawyer, but it is only one part of the case.

• If an app deactivates you, save the messages, trip or order records and dates straight away, and read the appeal steps in the app before you write anything.
• If you use a chatbot to draft an appeal, check every fact and figure it writes against your own records, since a wrong detail can hurt your case.

Source: Business Insider. This is our short summary of their reporting. The paragraphs marked "Our read" and the things to do are SeedFoundry's opinion. The summary is drafted with AI tools. Image: Instacart, from its own announcement. How we source and credit