Uber says only four rides were booked by AI agents in its busiest week of October

TechCrunch reports that on Uber's third-quarter earnings call the company said only four rides were ordered through an AI agent during its busiest week in October, the week of Halloween. Chief financial officer Balaji Krishnamurthy said Uber handled around 320 million trips and orders that week across Uber and Uber Eats, and only 500 Uber Eats orders were placed by an AI agent. Chief executive Dara Khosrowshahi called it very early and very limited traction and said Uber hopes there will be more.

• If you run a small business that takes bookings or orders, do not rebuild your site around AI agents yet, but make sure your hours, prices and booking page are clear and up to date.
• If you use an agent to book or buy, double-check the confirmation yourself, because this scale of use means the tools are still rough.

Source: TechCrunch. This is our short summary of their reporting. The paragraphs marked "Our read" and the things to do are SeedFoundry's opinion. The summary is drafted with AI tools. Image: Uber, from its own announcement. How we source and credit